Can you cancel a layby and get your money back

 

 

Yes, generally you can cancel a layby and get a full refund, but there are a couple of conditions:

 

• 📌 Cancellation before full payment: You must cancel the lay-by agreement before you’ve made the final payment.

 

• 📌 Cancellation fee: The store might charge a reasonable cancellation fee to cover any administration costs they’ve incurred due to the lay-by. This fee should be outlined in the store’s lay-by terms and conditions.

 

 

Here’s a quick rundown:

 

• ✅ Right to refund: Consumer protection regulations typically grant you the right to a full refund for the money you’ve paid on a cancelled lay-by, as long as it’s before full payment.

 

• ✅ No obligation for store credit: The store cannot force you to accept a store credit instead of a cash refund.

 

 

Remember:

 

• 📌 Check store policy: Always double-check the specific lay-by terms and conditions of the store you’re dealing with. This will confirm details on cancellation fees and the process for getting a refund.

 

• 📌 Proof of purchase: Have your lay-by receipt or any other proof of purchase handy when you approach the store to cancel.

 

 

By following these steps, you should be able to cancel your layby and get your money back.