Contact details of various fraud institutions

 

It is recommended that you also report the case to your nearest South African Police station as well as the institution.

 

Absa Bank Fraud Contact Details

 

• 📌 Absa Fraud Hotline directly via the mobile  ABSA Banking App by using the ‘click to call’ functionality.
• 📌 Call 0860 557 557 or +2711 501 5089 to report the suspicious activity.
• 📌 For fraud related matters, email ABSA at: ; fraud@absa.co.za.

 

 

Standard Bank Fraud Contact Details

 

• 📌 Send any suspicious e-mails to phishing@standardbank.co.za. If you are worried that you’ve clicked on any of the links or attachments on a phishing email, contact Standard Bank Fraud line immediately.
• 📌 Contact our Fraud Line immediately on 0800 222 050.
• 📌 User can also make use of the Standard bank App

 

 

FNB Fraud Contact Details

 

• 📌 Call FNB Single Fraud Line on 087 575 9444 to report an incident of fraud/theft immediately.
• 📌  Provide agent with a detailed account of the incident.
• 📌 The agent will provide you with a reference number once the incident is logged.
• 📌 Write down/save the reference number for query and communication purposes.
• 📌 User can also make use of the FNB Banking App
• 📌 Report phishing emails to phishing@fnb.co.za 

 

 

Tyme Fraud Contact Details

 

• 📌 Contact Tyme Bank Fraud line immediately on 0860 999 119 to block your bank account or deactivate your digital banking profile.
• 📌 Immediately change your PIN and password if you believe that this information has been shared with the scammer.
• 📌 Report incident also via email fraud@tymebank.co.za 

 

 

Vodacom Fraud Contact Details

 

• 📌 Reported to Vodacom’s independently managed Speak Up Hotline service by dialling 0800 990 520
• 📌 Log fraud your case with FraudDisputes@vodacom.co.za:
• 📌 You will receive an email with a reference number, keep this reference number safe.
• 📌 Your fraud case will be handled within 30 working days, provided all documents requested have been provided.

 

 

MTN Fraud Contact Details

 

• 📌 If you suspect that you have been a victim of fraud, dial 083 123 HELP/4357 (free with MTN)
• 📌 A Fraud Helpline Specialist is available
• 📌 Email Fraudhelp@mtn.com immediately.

 

 

SASSA Fraud Contact Details

 

• 📌 Immediately report the incident to SASSA by calling the toll-free helpline at 0800 60 10 11
• 📌 By visiting your nearest SASSA office.
• 📌 The application of social grant fraud reporting email is reportfraud@sassa.gov.za.
• 📌 You can also forward the email to the South African Police Services at 419scam@saps.org.za. if you have fallen victim to fraud.

 

 

Discovery Fraud Contact Details

 

• 📌 Irregular activity on your Discovery Bank account, please call our Fraud team on +27 11 324 4444.
• 📌 Fraud and Unethical Conduct you can SMS: 43477 ; Toll-free phone: 0800 004500 ; Email: forensics@discovery.co.za
• 📌 Receive any dubious messages, report them immediately to our Fraud team on 011 324 4444 or send them to phishing@discovery.bank
• 📌 Emailsecurity@discovery.co.za is another email users can use

 

 

Capitec Fraud Contact Details

 

• 📌 Report fraud for Personal Banking on 0860 10 20 43.
• 📌 WhatsApp us on 067 418 9565.
• 📌 For Business Banking you can call Capitec bank on 0860 30 92 50.
• 📌 Forward the email that you received to phishing@capitecbank.co.za.
• 📌 Visit a Capitec branch.
• 📌 Use the Capitec Bank App to stop your card.